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Shipping & Returns


 

How to Return an Item
 

We do not accept returns or exchanges unless the item you purchased is defective. If you beleive you have received an item that is defective or was damaged during shipping, please contact us for further details. Your item must be in its original unused condition to be returned. You must return the item within 30 days of your purchase.

  1. Please contact us and we will assign you a tracking number.
  2. Once the tracking number is issued you will also receive the return address.
  3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
 

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
 
 

Shipping
 

Unless otherwise specified, refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
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